Solved Case Study: 'That's not my job' - Learning delegation at Cin-made

When Robert Frey purchased Cin – Made in 1984, the company was near ruin.   The Cincinnati, Ohi-based manufacturer of paper packaging had not altered its product line in 20 years.  Labor costs had hit the ceiling, while profits were falling through the floor.   A solid quarter of the company's shipments were late and absenteeism was high.  Management and workers were at each other's throats. 

            Ten years later, Cin – Made is producing a new assortment of highly differentiated composite cans, and pre-tax profits have increased more than five times.   The Cin – Made

Solved Case Study of Disney's Design

The Walt Disney Company is heralded as the world's largest entertainment company.   It has earned this astounding reputation through tight control over the entire operation: control over the open – ended brainstorming that takes place 24 hours a day; control over the engineers who construct the fabulous theme – park rides; control over the animators who create and design beloved characters and adventurous scenarios; and control over the talent that brings the many concepts and characters to life. Although control pervades the company, it is not too strong a grip.   Employees in each department are well aware of their objectives and the parameters established to meet those objectives.  But in conjunction with the pre-determined responsibilities, managers at Disney encourage independent and innovative thinking.

Solved Case Study: Rise and Fall

Jagannath (Jaggu to his friends) is an over ambitious young man.  For him ends justify means.  

With a diploma in engineering. Jaggu joined, in 1977, a Bangalore-based company as a Technical Assistant.  He got himself enrolled as a student in an evening college and obtained his degree in engineering in 1982.  Recognizing as Engineer-Sales in 1984.

Jaggu excelled himself in the new role and became the blue-eyed boy of the management.  Promotions came to him in quick succession.  He was made Manager-Sales in 1986 and Senior Manager-Marketing in 1988.